Current News around Corona & New Booking Conditions

Cancelled cruises

LAST UPDATED:  08.04.2021

Munich,  08 April 2021

Dear guests,
Princess Cruises continues to work with government and port authorities to finalize its plans for a return to cruising.
However due to ongoing international travel restrictions, Princess Cruises has decided to cancel all sailings in Japan on Diamond Princess through 08.11.2021.
Affected sailings include roundtrip cruises from/to Tokyo (Yokohama) and one 24-day voyage sailing from Singapore to Los Angeles.
 
All affected guests or their travel agents will be contacted individually with all information and details regarding cancellations as well as a possible rebooking to an equivalent cruise in 2022.
 
We ask for your kind understanding that in these exceptional circumstances it will take us longer than normal to respond to your inquiries.
 
Thank you for your continued support!
Your Princess Cruises Team

Munich,  17 March 2021

Dear guests,
While Princess Cruises continues to work with various United States and Canadian government officials to try to preserve a portion of the Alaska 2021 cruise season, 
the cruise line is extending its pause of cruise holidays for sailings from Seattle through to 27.06.2021.  

The pause in operation affects seven-day Alaska Inside Passage cruises on Emerald Princess and Majestic Princess.

All affected guests or their travel agencies will be contacted individually with all information and details regarding cancellation and rebooking.
We ask for your kind understanding that in these exceptional circumstances it will take us longer than normal to respond to your inquiries. 
 
Thank you for your continued support!
Your Princess Cruises Team

Munich,  10 March 2021

Dear guests,

While Princess Cruises continues to work with government and port authorities to finalize its plans for return to cruising, the company is extending its pause of cruise vacations sailing the Caribbean, California Coast, Mexican Riviera and Mediterranean through 30.06.2021. 

All affected guests or their travel agencies will be contacted individually with all information and details regarding cancellation and rebooking.
We ask for your kind understanding that in these exceptional circumstances it will take us longer than normal to respond to your inquiries. 
 
Thank you for your continued support!
Your Princess Cruises Team

Munich,  4 March 2021

Dear guests,

As Princess Cruises continues to review and assess its operations following the recent UK Government announcement on the roadmap to ease lockdown and related international travel restrictions, the cruise line is extending the pause of its UK-based cruise vacations, sailing roundtrip from Southampton, through 25.09.2021 on Sky Princess, Regal Princess and Island Princess.

For UK guests only, Princess Cruises will launch a series of new short cruises departing in late- summer on Regal Princess and Sky Princess from Southampton that will go on sale later this month. 

Jan Swartz (President Princess Cruises):
"We share in our guests’ disappointment over these cancelled voyages, and we appreciate the continued understanding and cooperation from our loyal guests and travel advisors.
As we prepare our ships for a return to service, we remain in close contact with the UK Government to monitor the latest travel guidance for international guests.”

All affected guests or their travel agencies will be contacted individually with all information and details regarding cancellation and rebooking.
We ask for your kind understanding that in these exceptional circumstances it will take us longer than normal to respond to your inquiries. 
 
Thank you for your continued support!
Your Princess Cruises Team

Munich, 25 february 2021

Dear guests,
 
As Princess Cruises continues to review and assess its operations as a result of the Canadian Transport Ministry’s Interim Order that extends the closure of Canadian ports and waters to passenger vessels, Princess has found it necessary to cancel the following voyages for 2021:
 
·        Alaska seven-day ‘Voyage of the Glaciers’ cruises, sailing between Vancouver and Whittier (Anchorage)
·        Pacific Coastal sailings that start or end in Vancouver
·        Canadian Adventure sailing roundtrip from Southampton, U.K.
 
Princess is engaged with various United States and Canadian government officials to try to preserve a portion of the Alaska and Canada & New England 2021 cruise seasons.
In addition, Princess Cruises has recently updated its separate cancellation conditions.
 
All affected guests or their travel agencies will be contacted individually with all information and details regarding cancellation and rebooking.
We ask for your kind understanding that in these exceptional circumstances it will take us longer than normal to respond to your inquiries.
 
Thank you for your continued support!
Your Princess Cruises Team

Munich, 02 february 2021

Dear guests,
 
The world is still suffering from the corona pandemic. Australia just announced that also for 2021 foreign tourists will most likely not be allowed to entry the country. Due to this situation we, the Inter-Connect GmbH, have decided to suspend all booking options for this destination until the end of December 2021. We appologize for the inconvenience. However, already existing bookings will remain valid. Should there be any changes regarding the political course of the Australian government, we will be happy to re-open the destination for sale.
 
Thank you for your understanding and stay well!
 
Your Princess Cruises Team

Munich, 02 february 2021

Dear guests,
 
Due to multiple Italian government-imposed lock downs to mitigate the spread of COVID-19 and the temporary shutdown of the Fincantieri shipyard in 2020, Discovery Princess is expected to enter service in spring 2022.  
As a result of this delay from the shipyard, please note the following deployment changes. This will include ship changes and voyage cancellations. 

Due to this delay by the shipyard, the following deployment changes will occur and include ship changes and voyage cancellations:

- Regal Princess replaces Discovery Princess in the Caribbean:
Guests booked on departures from/to Fort Lauderdale to the Caribbean will be rebooked on Regal Princess with the same departure dates and itinerary.

For affected sailings, the booking (and associated additional services such as shore excursions, etc.) will be automatically transferred from Discovery Princess to Regal Princess.
 
- Cancelled Discovery Princess sailings:
 As a result of these changes, Discovery Princess sailings between 03 Nov 2021 and 01 May 2022 have been cancelled.

All affected guests or their travel agencies have already been contacted individually with all information and details regarding cancellation and rebooking.
We ask for your kind understanding that in these exceptional circumstances it will take us longer than normal to respond to your inquiries.
 
Thank you for your continued support!
Your Princess Cruises Team

Munich, 21 january 2021

Dear guests,
 
Princess Cruises yesterday evening announced the sale of Pacific Princess.
The sale of the cruise ship is in line with parent company Carnival Corporation’s plan to accelerate the removal of less efficient ships from its fleet.
 
Pacific Princess first joined the cruise line’s fleet in 2002, and originally entered service in 1999 as R3 for Renaissance Cruises.
The boutique-style ship offered an intimate cruising environment, with a total of just 670 passengers, but incorporated many of the dining and entertainment options available on the cruise line’s larger vessels.
Beloved by many loyal Princess guests, Pacific Princess sailed more than 1.6 million nautical miles, 11 world cruises and offered distinctive itineraries to sought-after destinations all over the world.
 
All affected guests or their travel agencies will be contacted individually with all information and details regarding cancellation and rebooking.
We ask for your kind understanding that in these exceptional circumstances it will take us longer than normal to respond to your inquiries.
 
Thank you for your continued support!
Your Princess Cruises Team

Munich, 7 january 2021

Dear guests,

As Princess Cruises continues to prepare and develop its plans to meet the “Framework for Conditional Sailing Order” issued by the U.S. Centres for Disease Control and Prevention (CDC), in addition to the uncertainty around travel restrictions, the company is extending its pause of guest cruise holidays on ships sailing through to 14.05.2021. 
This includes sailings in the Caribbean, the California Coast, along with early season Alaska and Europe cruises.

"We appreciate the patience from our loyal guests and travel agents as we work to meet the health and safety requirements for our return to service," said Jan Swartz, president of Princess Cruises. "We continue to prepare our ships for our return to service and we are eager to see our guests back onboard to create summertime memories." 

All affected guests or their travel agencies will be contacted individually with all information and details regarding cancellation and rebooking.
We ask for your kind understanding that in these exceptional circumstances it will take us longer than normal to respond to your inquiries. 

Thank you for your continued support!
Your Princess Cruises Team

Munich, 20 november 2020

Dear guests,
 
In response to the U.S. Centers for Disease Control and Prevention (CDC) “Framework for Conditional Sailing Order” pertaining to resumption of U.S. cruise operations, Princess Cruises is extending its pause in global operations.
This decision was made, to allow time for the estimated preparation needed for completing required activities prior to sailing and taking into consideration the temporary seven-day cap on itineraries that call at a U.S. port.
 
The cruise operations impacted include the following:
·        All cruises sailing through 31.03.2021
·        All cruises longer than seven days sailing in and out of United States ports through 01.11.2021
 
Additionally, due to the uncertainty about when international travel restrictions might be lifted, Princess Cruises is extending its pause in operations for cruises departing in and out of Japan through 25.06.2021.
Please find attached a list of all cancelled cruises.
 
“We are focused on preparing our ships to meet the CDC health and safety requirements for our eventual return to service,” said Jan Swartz, president of Princess Cruises.
“We also appreciate the continued support we have received from our guests, partners and travel advisors, reinforcing for all of us why we do what we do.”
 
All affected guests or their travel agencies will be contacted individually with all information and details regarding cancellation and rebooking.
We ask for your kind understanding that in these exceptional circumstances it will take us longer than normal to respond to your inquiries.
 
Thank you for your continued support!
Your Princess Cruises Team

Munich, 3 november 2020

Dear guests,
As the cruise industry continues to carefully evaluate the Framework for Resuming Cruise Ship Operations Order issued by the U.S. Centers for Disease Control (CDC), the Cruise Lines International Association (CLIA) has announced an extension of the voluntary pause in U.S. operations through December 31, 2020. Consequently, all voyages for December 2020 will be cancelled.   

All affected guests or their travel agencies will be contacted individually with all information and details regarding cancellation and rebooking.

We ask for your kind understanding that in these exceptional circumstances it will take us longer than normal to respond to your inquiries. 
 

Thank you for your continued support!
Your Princess Cruises Team

Munich, 29.10.2020

Dear guests,

Due to the uncertainty about when travel restrictions might be lifted, Princess Cruises is extending its pause in operations for cruises departing from Australia and New Zealand through 31.05.2021.

All affected guests or their travel agencies will be contacted individually with all information and details regarding cancellation and rebooking.

We ask for your kind understanding that in these exceptional circumstances it will take us longer than normal to respond to your inquiries.

Thank you for your continued support!
Your Princess Cruises Team

Munich, 29.10.2020

Dear guests,

After announcing in 2018 that Golden Princess will be transferred to P&O Cruises Australia, Princess Cruises has now confirmed that Star Princess will also leave the fleet to join our sister brand.
The two vessels will debut as Pacific Adventure (Golden Princess) and Pacific Encounter (Star Princess) anticipated to sail in 2021.

All affected guests or their travel agencies will be contacted individually with all information and details regarding cancellation and rebooking.
We ask for your kind understanding that in these exceptional circumstances it will take us longer than normal to respond to your inquiries.

Thank you for your continued support!
Your Princess Cruises Team

Munich, 24.09.2020

Dear guests,

Today Princess Cruises has announced the sale of two of its ships, Sun Princess and Sea Princess.

The sale of these vessels is in line with parent company Carnival Corporation’s plan to accelerate the removal of less efficient ships from its fleet.

Princess Cruises president Jan Swartz:
“Sun Princess and Sea Princess contributed to significant growth in Australian cruising. 
Both ships defined the premium cruise experience with Australians and New Zealanders spending close to 14 million nights aboard these ships. 
While it is never easy to say goodbye to any ship in our fleet, this will allow us to deploy newer ships enhancing our offerings for Australia cruisers and focus on bringing into service exciting newbuilds like the upcoming delivery of Enchanted Princess.”

Due to the imminent departure of these two ships from the fleet, Princess Cruises will cancel published itineraries which include: 
•     Sun Princess: all sailings from 28.12.2020 through 14.08.2021 
•     Sea Princess: all sailings from 23.12.2020 through 09.11.2021

All affected guests or their travel agencies will be contacted individually with all information and details regarding cancellation and rebooking.
We ask for your kind understanding that in these exceptional circumstances it will take us longer than normal to respond to your inquiries. 

Thank you for your continued support!
Your Princess Cruises Team