Munich, 23 July 2021
Dear Guests,
Due to the ongoing uncertainty surrounding the restart of cruising in Australia, the published Emerald Princess December 2021 to March 2022 season will be cancelled and she will be redeployed to the northern hemisphere.
The alternative deployment for Emerald Princess in North America will be announced at a later date. Please find attached a list of the cancelled cruises as well as suggested replacement voyages.
All affected guests or their travel agencies have been or will be contacted individually with all information and details regarding cancellation and rebooking.
We ask for your kind understanding that in these exceptional circumstances it will take us longer than normal to respond to your inquiries.
Thank you for your continued support!
Your Princess Cruises Sales Team
Munich, 1 July 2021
Dear Guests,
Due to continued uncertainty regarding the timing for the resumption of cruise holidays in the region, Princess Cruises is cancelling cruises in and out of Australia through 19.12.2021.
All affected guests or their travel agencies have been or will be contacted individually with all information and details regarding cancellation and rebooking.
We ask for your kind understanding that in these exceptional circumstances it will take us longer than normal to respond to your inquiries.
Thank you for your continued support!
Your Princess Cruises Team
Munich, 22 June 2021
Dear Guests,
In the past couple of weeks Princess Cruises has announced its restart plans as well as further cancellations, which you will find below.
Please keep in mind that the situation is ever changing and pay attention to any updates.
For travel advisories please contact the U.S. embassy in your country, your Ministry of Foreign Affairs or visit their homepages.
We as Inter-Connect will not open the July and August cruises for sale for our markets, as long as European travellers are not able to enter the USA.
********************************************************************************************************************
Alaska from/to Seattle
Following passage of the Alaska Tourism Restoration Act, work with Alaska government officials and recent guidance from the U.S. Centers for Disease Control and Prevention (CDC),
Princess Cruises announced its intent to return to service in the United States with a partial season of Alaska sailings from Seattle.
Departing 25.07.2021 through 26.09.2021, seven-day round-trip cruises from/to Seattle onboard Majestic Princess, a MedallionClass™ ship, will take place.
These cruises will visit signature ports, glaciers and attractions in Alaska including Glacier Bay National Park, Juneau, Skagway and Ketchikan.
Plans for these itineraries to fulfil the obligations under the Passenger Vessel Services Act (PVSA) are expected to be approved as are final instructions from CDC.
Princess is continuing its return-to-cruising preparation already underway. Dining, entertainment and shore excursion details are currently being finalized and will be communicated in the coming weeks.
These Princess voyages to Alaska are available for guests who have received their final dose of an approved COVID-19 vaccine at least 14 days prior to the beginning of the cruise and have proof of vaccination.
Crew vaccinations will be in accordance with CDC guidelines.
Whilst this is promising news, this does mean further cancellations to the early Alaska voyages on Majestic Princess and the remaining Alaska season on Emerald Princess as follows:
Los Angeles, San Francisco, Fort Lauderdale
Following collaboration with government officials, and evolving guidance from the U.S. Centers for Disease Control and Prevention (CDC), Princess is announcing its intent to return to service in the United States sailing from Los Angeles, San Francisco, and Ft. Lauderdale this fall.
Starting between 25.09.2021 and 28.11.2021, cruises onboard eight Princess MedallionClass™ ships will once again take guests to the Caribbean, Panama Canal, Mexico, Hawaii, and the California Coast:
• Majestic Princess and Grand Princess:
Los Angeles once again provides the springboard to a variety of destinations, including the California Coast and Mexico on 7-night cruises, and the Islands of Hawaii on 15-night cruises. Also available are 3- to 5-night Getaway cruises to the California Coast and Mexico.
• Ruby Princess:
Sailing out of the iconic Port of San Francisco, Ruby Princess will start with 7-night California Coast cruises before adding 15-night cruises exploring four distinct island jewels in Hawaii and 10-night Mexico cruises to the line-up.
• Enchanted Princess:
Begins with two brand new cruises from Ft. Lauderdale to start her existing inaugural season of 10-night cruises to the Southern and Eastern Caribbean.
• Sky Princess, Regal Princess and Caribbean Princess:
From Ft. Lauderdale, guests can island hop through the Caribbean with three-, five-, seven- and 14-night cruises available in the Eastern Caribbean that visit some of the best-known beaches in the world and the Western Caribbean that allows guests to explore Ancient Mayan Ruins and the beauty of unspoiled coral reefs and underwater caves.
• Crown Princess:
Travels to the Panama Canal, from Ft. Lauderdale, on a series of 10-night cruises to this iconic cruise wonder of the world.
Dining, entertainment, and shore excursion details are currently being finalized and will be communicated in the coming weeks.
Princess cruises sailing through 2021 are available for guests who have received their final dose of an approved COVID-19 vaccine at least 14 days prior to the beginning of the cruise and have proof of vaccination.
Crew vaccinations will be in accordance with CDC guidelines.
We will continue to monitor the latest guidance from the CDC as well as local, state and federal officials in the ports we sail from and those we visit and will adjust our on board protocols and vaccination requirements, as necessary.
Should our vaccination approach change, we would notify guests prior to final payment.
********************************************************************************************************************
All affected guests or their travel agencies have been or will be contacted individually with all information and details regarding cancellation and rebooking.
We ask for your kind understanding that in these exceptional circumstances it will take us longer than normal to respond to your inquiries.
Thank you for your continued support!
Your Princess Cruises Sales Team
Munich, 7 June 2021
Dear guests,
Due to the ongoing Canadian Transport Ministry's Interim Order that extends the closure of Canadian ports and waters to passenger vessels,
Princess Cruises has cancelled the remaining 2021 Canada & New England season and sailings from New York.
The following voyages are affected by the cancellations:
• All Canada & New England voyages on Caribbean Princess, roundtrip from New York sailing from 28.08.2021 through 30.10.2021
• Caribbean Princess sailing New York to Fort Lauderdale on 06.11.2021
All affected guests or their travel agencies will be contacted individually with all information and details regarding cancellation and rebooking.
We ask for your kind understanding that in these exceptional circumstances it will take us longer than normal to respond to your inquiries.
Thank you for your continued support!
Your Princess Cruises Team
Munich, 12 May 2021
Dear guests,
While Princess Cruises continues to work with various government and port authorities to finalize its
additional plans for return to cruising and due to ongoing international travel restrictions, the cruise line is cancelling the following cruise vacations:
• California Coast and Mexico sailings on Ruby Princess through 21.08.2021
• Caribbean sailings on Caribbean Princess through 21.08.2021
• Remaining 2021 Mediterranean season on Enchanted Princess including the transatlantic crossing scheduled for 15.11.2021
Princess continues its discussions with various United States and Canadian government officials to try to preserve a portion of the Alaska 2021 cruise season.
All affected guests or their travel agencies will be contacted individually with all information and details regarding cancellation and rebooking.
We ask for your kind understanding that in these exceptional circumstances it will take us longer than normal to respond to your inquiries.
Thank you for your continued support!
Your Princess Cruises Sales Team
Munich, 08 April 2021
Dear guests,
Princess Cruises continues to work with government and port authorities to finalize its plans for a return to cruising.
However due to ongoing international travel restrictions, Princess Cruises has decided to cancel all sailings in Japan on Diamond Princess through 08.11.2021.
Affected sailings include roundtrip cruises from/to Tokyo (Yokohama) and one 24-day voyage sailing from Singapore to Los Angeles.
All affected guests or their travel agents will be contacted individually with all information and details regarding cancellations as well as a possible rebooking to an equivalent cruise in 2022.
We ask for your kind understanding that in these exceptional circumstances it will take us longer than normal to respond to your inquiries.
Thank you for your continued support!
Your Princess Cruises Team
Munich, 17 March 2021
Dear guests,
While Princess Cruises continues to work with various United States and Canadian government officials to try to preserve a portion of the Alaska 2021 cruise season,
the cruise line is extending its pause of cruise holidays for sailings from Seattle through to 27.06.2021.
The pause in operation affects seven-day Alaska Inside Passage cruises on Emerald Princess and Majestic Princess.
All affected guests or their travel agencies will be contacted individually with all information and details regarding cancellation and rebooking.
We ask for your kind understanding that in these exceptional circumstances it will take us longer than normal to respond to your inquiries.
Thank you for your continued support!
Your Princess Cruises Team
Munich, 10 March 2021
Dear guests,
While Princess Cruises continues to work with government and port authorities to finalize its plans for return to cruising, the company is extending its pause of cruise vacations sailing the Caribbean, California Coast, Mexican Riviera and Mediterranean through 30.06.2021.
All affected guests or their travel agencies will be contacted individually with all information and details regarding cancellation and rebooking.
We ask for your kind understanding that in these exceptional circumstances it will take us longer than normal to respond to your inquiries.
Thank you for your continued support!
Your Princess Cruises Team
Munich, 4 March 2021
Dear guests,
As Princess Cruises continues to review and assess its operations following the recent UK Government announcement on the roadmap to ease lockdown and related international travel restrictions, the cruise line is extending the pause of its UK-based cruise vacations, sailing roundtrip from Southampton, through 25.09.2021 on Sky Princess, Regal Princess and Island Princess.
For UK guests only, Princess Cruises will launch a series of new short cruises departing in late- summer on Regal Princess and Sky Princess from Southampton that will go on sale later this month.
Jan Swartz (President Princess Cruises):
"We share in our guests’ disappointment over these cancelled voyages, and we appreciate the continued understanding and cooperation from our loyal guests and travel advisors.
As we prepare our ships for a return to service, we remain in close contact with the UK Government to monitor the latest travel guidance for international guests.”
All affected guests or their travel agencies will be contacted individually with all information and details regarding cancellation and rebooking.
We ask for your kind understanding that in these exceptional circumstances it will take us longer than normal to respond to your inquiries.
Thank you for your continued support!
Your Princess Cruises Team
Munich, 25 february 2021
Dear guests,
As Princess Cruises continues to review and assess its operations as a result of the Canadian Transport Ministry’s Interim Order that extends the closure of Canadian ports and waters to passenger vessels, Princess has found it necessary to cancel the following voyages for 2021:
· Alaska seven-day ‘Voyage of the Glaciers’ cruises, sailing between Vancouver and Whittier (Anchorage)
· Pacific Coastal sailings that start or end in Vancouver
· Canadian Adventure sailing roundtrip from Southampton, U.K.
Princess is engaged with various United States and Canadian government officials to try to preserve a portion of the Alaska and Canada & New England 2021 cruise seasons.
In addition, Princess Cruises has recently updated its separate cancellation conditions.
All affected guests or their travel agencies will be contacted individually with all information and details regarding cancellation and rebooking.
We ask for your kind understanding that in these exceptional circumstances it will take us longer than normal to respond to your inquiries.
Thank you for your continued support!
Your Princess Cruises Team
Munich, 02 february 2021
Dear guests,
The world is still suffering from the corona pandemic. Australia just announced that also for 2021 foreign tourists will most likely not be allowed to entry the country. Due to this situation we, the Inter-Connect GmbH, have decided to suspend all booking options for this destination until the end of December 2021. We appologize for the inconvenience. However, already existing bookings will remain valid. Should there be any changes regarding the political course of the Australian government, we will be happy to re-open the destination for sale.
Thank you for your understanding and stay well!
Your Princess Cruises Team
Munich, 02 february 2021
Dear guests,
Due to multiple Italian government-imposed lock downs to mitigate the spread of COVID-19 and the temporary shutdown of the Fincantieri shipyard in 2020, Discovery Princess is expected to enter service in spring 2022.
As a result of this delay from the shipyard, please note the following deployment changes. This will include ship changes and voyage cancellations.
Due to this delay by the shipyard, the following deployment changes will occur and include ship changes and voyage cancellations:
- Regal Princess replaces Discovery Princess in the Caribbean:
Guests booked on departures from/to Fort Lauderdale to the Caribbean will be rebooked on Regal Princess with the same departure dates and itinerary.
For affected sailings, the booking (and associated additional services such as shore excursions, etc.) will be automatically transferred from Discovery Princess to Regal Princess.
- Cancelled Discovery Princess sailings:
As a result of these changes, Discovery Princess sailings between 03 Nov 2021 and 01 May 2022 have been cancelled.
All affected guests or their travel agencies have already been contacted individually with all information and details regarding cancellation and rebooking.
We ask for your kind understanding that in these exceptional circumstances it will take us longer than normal to respond to your inquiries.
Thank you for your continued support!
Your Princess Cruises Team
Munich, 21 january 2021
Dear guests,
Princess Cruises yesterday evening announced the sale of Pacific Princess.
The sale of the cruise ship is in line with parent company Carnival Corporation’s plan to accelerate the removal of less efficient ships from its fleet.
Pacific Princess first joined the cruise line’s fleet in 2002, and originally entered service in 1999 as R3 for Renaissance Cruises.
The boutique-style ship offered an intimate cruising environment, with a total of just 670 passengers, but incorporated many of the dining and entertainment options available on the cruise line’s larger vessels.
Beloved by many loyal Princess guests, Pacific Princess sailed more than 1.6 million nautical miles, 11 world cruises and offered distinctive itineraries to sought-after destinations all over the world.
All affected guests or their travel agencies will be contacted individually with all information and details regarding cancellation and rebooking.
We ask for your kind understanding that in these exceptional circumstances it will take us longer than normal to respond to your inquiries.
Thank you for your continued support!
Your Princess Cruises Team
Munich, 7 january 2021
Dear guests,
As Princess Cruises continues to prepare and develop its plans to meet the “Framework for Conditional Sailing Order” issued by the U.S. Centres for Disease Control and Prevention (CDC), in addition to the uncertainty around travel restrictions, the company is extending its pause of guest cruise holidays on ships sailing through to 14.05.2021.
This includes sailings in the Caribbean, the California Coast, along with early season Alaska and Europe cruises.
"We appreciate the patience from our loyal guests and travel agents as we work to meet the health and safety requirements for our return to service," said Jan Swartz, president of Princess Cruises. "We continue to prepare our ships for our return to service and we are eager to see our guests back onboard to create summertime memories."
All affected guests or their travel agencies will be contacted individually with all information and details regarding cancellation and rebooking.
We ask for your kind understanding that in these exceptional circumstances it will take us longer than normal to respond to your inquiries.
Thank you for your continued support!
Your Princess Cruises Team
Munich, 20 november 2020
Dear guests,
In response to the U.S. Centers for Disease Control and Prevention (CDC) “Framework for Conditional Sailing Order” pertaining to resumption of U.S. cruise operations, Princess Cruises is extending its pause in global operations.
This decision was made, to allow time for the estimated preparation needed for completing required activities prior to sailing and taking into consideration the temporary seven-day cap on itineraries that call at a U.S. port.
The cruise operations impacted include the following:
· All cruises sailing through 31.03.2021
· All cruises longer than seven days sailing in and out of United States ports through 01.11.2021
Additionally, due to the uncertainty about when international travel restrictions might be lifted, Princess Cruises is extending its pause in operations for cruises departing in and out of Japan through 25.06.2021.
Please find attached a list of all cancelled cruises.
“We are focused on preparing our ships to meet the CDC health and safety requirements for our eventual return to service,” said Jan Swartz, president of Princess Cruises.
“We also appreciate the continued support we have received from our guests, partners and travel advisors, reinforcing for all of us why we do what we do.”
All affected guests or their travel agencies will be contacted individually with all information and details regarding cancellation and rebooking.
We ask for your kind understanding that in these exceptional circumstances it will take us longer than normal to respond to your inquiries.
Thank you for your continued support!
Your Princess Cruises Team
Munich, 3 november 2020
Dear guests,
As the cruise industry continues to carefully evaluate the Framework for Resuming Cruise Ship Operations Order issued by the U.S. Centers for Disease Control (CDC), the Cruise Lines International Association (CLIA) has announced an extension of the voluntary pause in U.S. operations through December 31, 2020. Consequently, all voyages for December 2020 will be cancelled.
All affected guests or their travel agencies will be contacted individually with all information and details regarding cancellation and rebooking.
We ask for your kind understanding that in these exceptional circumstances it will take us longer than normal to respond to your inquiries.
Thank you for your continued support!
Your Princess Cruises Team
Munich, 29.10.2020
Dear guests,
Due to the uncertainty about when travel restrictions might be lifted, Princess Cruises is extending its pause in operations for cruises departing from Australia and New Zealand through 31.05.2021.
All affected guests or their travel agencies will be contacted individually with all information and details regarding cancellation and rebooking.
We ask for your kind understanding that in these exceptional circumstances it will take us longer than normal to respond to your inquiries.
Thank you for your continued support!
Your Princess Cruises Team
Munich, 29.10.2020
Dear guests,
After announcing in 2018 that Golden Princess will be transferred to P&O Cruises Australia, Princess Cruises has now confirmed that Star Princess will also leave the fleet to join our sister brand.
The two vessels will debut as Pacific Adventure (Golden Princess) and Pacific Encounter (Star Princess) anticipated to sail in 2021.
All affected guests or their travel agencies will be contacted individually with all information and details regarding cancellation and rebooking.
We ask for your kind understanding that in these exceptional circumstances it will take us longer than normal to respond to your inquiries.
Thank you for your continued support!
Your Princess Cruises Team
Munich, 24.09.2020
Dear guests,
Today Princess Cruises has announced the sale of two of its ships, Sun Princess and Sea Princess.
The sale of these vessels is in line with parent company Carnival Corporation’s plan to accelerate the removal of less efficient ships from its fleet.
Princess Cruises president Jan Swartz:
“Sun Princess and Sea Princess contributed to significant growth in Australian cruising.
Both ships defined the premium cruise experience with Australians and New Zealanders spending close to 14 million nights aboard these ships.
While it is never easy to say goodbye to any ship in our fleet, this will allow us to deploy newer ships enhancing our offerings for Australia cruisers and focus on bringing into service exciting newbuilds like the upcoming delivery of Enchanted Princess.”
Due to the imminent departure of these two ships from the fleet, Princess Cruises will cancel published itineraries which include:
• Sun Princess: all sailings from 28.12.2020 through 14.08.2021
• Sea Princess: all sailings from 23.12.2020 through 09.11.2021
All affected guests or their travel agencies will be contacted individually with all information and details regarding cancellation and rebooking.
We ask for your kind understanding that in these exceptional circumstances it will take us longer than normal to respond to your inquiries.
Thank you for your continued support!
Your Princess Cruises Team
ⓘ In continued response to the impact of the COVID-19 global outbreak and the recent order from the United States Centers for Disease Control (CDC), Princess Cruises has announced the following changes:
Munich, 31.08.2020
Dear guests,
Due to the continued progression of COVID-19 and related decisions of various governments, health authorities, and airlines regarding travel restrictions, Princess Cruises is extending its pause in cruise operations in Australia through December 12, 2020 which includes cruises throughout Australia and New Zealand.
Due to restrictions and limitations with border and port access determined by government and health authorities and the continued uncertainty of airline travel, Princess Cruises is cancelling its early 2021 World Cruises and Circle South America cruises on two ships:
• Island Princess 2021 World Cruise sailing from North America, including associated segments and remaining voyages sailing immediately prior
• Pacific Princess 2021 Circle South America sailing from Australia, including associated positioning cruises
All affected guests or their travel agencies will be contacted individually with all information and details regarding cancellation and rebooking.
We ask for your kind understanding that in these exceptional circumstances it will take us longer than normal to respond to your inquiries. We are determined to settle your requests as soon as possible.
Thank you for your continued support and loyalty
Your Princess Cruises Team
Munich, 02.06.2020
Dear guests,
Due to the announcement made by Canadadian Transport Minister to continue the restriction of any ships carrying 100 or more passengers from entering Canadian waters until October 31, 2020, we have extended our voyage pause and cancelled the following voyages.
| Ship | Cruise | Departure Date | Duration | Itinerary | From | To |
| Coral | 6030 | 23. Sep 20 | 4 | Pacific Coastal | YVR | LAX |
| Emerald | E031 | 28. Sep 20 | 5 | Pacific Coastal | YVR | LAX |
| Grand | A032 | 22. Sep 20 | 15 | Hawaiian Islands | YVR | YVR |
| Grand | A033 | 07. Okt 20 | 10 | Classic California Coast | YVR | YVR |
| Grand | A034 | 17. Okt 20 | 7 | Pacific Wine Country | YVR | LAX |
| Grand | A034A | 17. Okt 20 | 53 | Pacific Crossing & Asia | YVR | SIN |
| Grand | A034B | 17. Okt 20 | 37 | Hawaii, Guam & East Asia Pacific Crossing | YVR | SHA |
| Royal | 1041 | 26. Sep 20 | 7 | Pacific Wine Country | YVR | LAX |
| Ruby | R032 | 26. Sep 20 | 7 | Northern California Coast | SEA | SEA |
| Ruby | R033 | 03. Okt 20 | 16 | Hawaiian Islands | SEA | SEA |
| Ruby | R034 | 19. Okt 20 | 1 | Pacific Coastal | SEA | YVR |
| Ruby | R035 | 20. Okt 20 | 4 | Pacific Coastal | YVR | SFO |
| Star | 9026 | 20. Sep 20 | 7 | Pacific Northwest Coast | SFO | SFO |
| Star | 9027 | 27. Sep 20 | 7 | Classic California Coast | SFO | SFO |
| Star | 9028 | 04. Okt 20 | 7 | Pacific Northwest Coast | SFO | SFO |
| Star | 9029 | 11. Okt 20 | 4 | Pacific Coastal | SFO | YVR |
| Star | 9030 | 15. Okt 20 | 7 | Pacific Wine Country | YVR | LAX |
All affected guests or their travel agencies will be contacted individually with all information and details regarding cancellation and rebooking.
We ask for your kind understanding that in these exceptional circumstances it will take us longer than normal to respond to your inquiries. We are determined to settle your requests as soon as possible.
Thank you for your continued support and loyalty
Your Princess Cruises Team
Munich, 22.05.2020
Dear Guests,
In response to the Australian Government´s approach to managing the resumption of cruising in Australian region, Princess Cruises has extended the temporary pause of our operations in Australia to mid-September 2020. Australia and New Zealand have so far excelled in flattening the COVID-19 curve and governments in both countries have outlined a multi-phased approach to reopening society including how we travel and vacation. Princess Cruises will continue to support the government’s efforts to protect the community’s health and wellbeing. The following voyages will be cancelled:
|
Ship |
Cruise |
Sail Date |
Days |
Itinerary Description |
From |
To |
|
Sea Princess |
C015 |
13-Sep-20 |
8 |
Coral Coast |
JFM |
JFM |
|
Sea Princess |
C016 |
21-Sep-20 |
14 |
Treasures of Southeast Asia |
JFM |
SIN |
|
Majestic Princess |
8053 |
29-Aug-20 |
18 |
Asia & Australia |
HKG |
SYD |
|
Majestic Princess |
8053A |
29-Aug-20 |
16 |
Asia & Australia |
HKG |
BNE |
|
Majestic Princess |
8053B |
14-Sep-20 |
2 |
Australia Getaway |
BNE |
SYD |
|
Majestic Princess |
8054 |
16-Sep-20 |
12 |
Fiji |
SYD |
SYD |
|
Sun Princess |
S015N |
05-Sep-20 |
35 |
Hawaii, Tahiti & South Pacific |
SYD |
SYD |
|
Sun Princess |
S015H |
05-Sep-20 |
13 |
South Pacific Crossing |
SYD |
HNL |
|
Sun Princess |
S015I |
18-Sep-20 |
22 |
Hawaii, Tahiti & South Pacific Crossing |
HNL |
SYD |
|
Sun Princess |
S015E |
09-Sep-20 |
31 |
Hawaii, Tahiti & South Pacific |
AKL |
SYD |
|
Sapphire Princess |
H025N |
02-Sep-20 |
5 |
Southern Australia Getaway |
ADL |
JFM |
|
Sapphire Princess |
H026C |
07-Sep-20 |
29 |
Round Australia |
JFM |
JFM |
|
Sapphire Princess |
H026D |
07-Sep-20 |
14 |
Southern Australia Explorer |
JFM |
BNE |
|
Sapphire Princess |
H026E |
07-Sep-20 |
12 |
Southern Australia Explorer |
JFM |
SYD |
|
Sapphire Princess |
H026N |
07-Sep-20 |
5 |
Southern Australia Getaway |
JFM |
ADL |
|
Sapphire Princess |
H027C |
12-Sep-20 |
29 |
Round Australia |
ADL |
ADL |
|
Sapphire Princess |
H027D |
12-Sep-20 |
24 |
Round Australia |
ADL |
JFM |
|
Sapphire Princess |
H027N |
12-Sep-20 |
7 |
Southern Australia & Tasmania |
ADL |
SYD |
All affected guests or their travel agencies will be contacted individually with all information and details regarding cancellation and rebooking.
We ask for your kind understanding that in these exceptional circumstances it will take us longer than normal to respond to your inquiries. We are determined to settle your requests as soon as possible.
Thank you for your continued support and loyalty
Your Princess Cruises Sales Team
Munich, 07.05.2020
Dear Guests,
Due to reduced air flight availability, the closure of cruise ports in regions around the world and other factors impacting travel, it is with a heavy heart that Princess is extending our pause of global ship operations. We have therefore made the extremely difficult decision to cancel select cruises through the end of the 2020 summer season including the following cruises and associated cruisetours:
Note this announcement does not include any additional cancellations for Coral Princess, Grand Princess, Royal Princess, Star Princess or Sun Princess.
All affected guests or their travel agencies will be contacted individually with all information and details regarding cancellation and rebooking.
We ask for your kind understanding that in these exceptional circumstances it will take us longer than normal to respond to your inquiries. We are determined to settle your requests as soon as possible.
Thank you for your continued support and loyalty
Your Princess Cruises Sales Team
Munich, 15.04.2020
All affected guests or their travel agencies will be contacted individually with all information and details regarding cancellation and rebooking.
We ask for your kind understanding that in these exceptional circumstances it will take us longer than normal to respond to your inquiries. We are determined to settle your requests as soon as possible.
Thank you for your continued support and loyalty
Your Princess Cruises Sales Team
Munich, 31.03.2020
Dear Guests,
Due to the Australian Government’s ban on cruise operations until June 15, 2020, the following voyages incl. follow-up departures until August with Sea Princess, Sun Princess und Sapphire Princess will be cancelled:
| Ship | Date | From | Bis | Nights |
|---|---|---|---|---|
| Sun Princess | 02.06.2020 | San Franscisco | Sydney | 28 |
| Sun Princess | 27.06.2020 | Auckland | Yokohama (Tokio) | 26 |
| Sun Princess | 27.06.2020 | Auckland | Sydney | 4 |
| Sea Princess | 12.05.2020 | Sydney | Dubai | 22 |
| Sea Princess | 12.05.2020 | Sydney | Sydney | 106 |
| Sea Princess | 12.05.2020 | Sydney | Dover (London) | 51 |
| Sea Princess | 12.05.2020 | Sydney | New York | 70 |
| Sea Princess | 14.05.2020 | Brisbane | Brisbane | 106 |
| Sea Princess | 14.05.2020 | Brisbane | Dover (London) | 49 |
| Sea Princess | 03.06.2020 | Dubai | Dover (London) | 29 |
| Sea Princess | 02.07.2020 | Dover (London) | New York | 19 |
| Sea Princess | 02.07.2020 | Dover (London) | Auckland | 51 |
| Sea Princess | 02.07.2020 | Dover (London) | Sydney | 55 |
| Sea Princess | 02.07.2020 | Dover (London) | Brisbane | 57 |
| Sea Princess | 21.07.2020 | New York | Sydney | 36 |
| Sea Princess | 23.08.2020 | Auckland | Sydney | 4 |
| Sapphire Princess | 12.05.2020 | Fremantle (Perth) | Fremantle (Perth) | 10 |
| Sapphire Princess | 22.05.2020 | Fremantle (Perth) | Fremantle (Perth) | 3 |
| Sapphire Princess | 25.05.2020 | Fremantle (Perth) | Fremantle (Perth) | 10 |
| Sapphire Princess | 04.06.2020 | Fremantle (Perth) | Fremantle (Perth) | 4 |
| Sapphire Princess | 08.06.2020 | Fremantle (Perth) | Brisbane | 15 |
| Sapphire Princess | 08.06.2020 | Fremantle (Perth) | Sydney | 17 |
All affected guests or their travel agencies will be contacted individually with all information and details regarding cancellations and rebooking.
We ask for your kind understanding that in these exceptional circumstances it will take us longer than normal to respond to your inquiries. We are determined to settle your requests as soon as possible.
Thank you for your continued support and loyalty
Your Princess Cruises Team
*** Updates ***
Check this page Latest Notices & Advisories for latest press releases, updates, including information regarding recent world health events surrounding COVID-19 and the impact to Princess voyages.
Our team is constantly monitoring the global health environment, so please check this page for ongoing updates.
Munich, 13.03.2020
Notice on the temporary pause of global operations of Princess Cruises
Dear Guests,
In proactive response to the unpredictable circumstances evolving from the global spread of COVID-19, Princess Cruises announced that it will voluntarily pause global operations of its 18 cruise ships for two months (60 days), covering voyages departing March 12 to May 10.
Jan Swartz, president of Princess Cruises, said: "Princess Cruises is a global holiday company that serves more than 50,000 guests daily from 70 countries as part of our diverse business, and it is widely known that we have been managing the implications of COVID-19 on two continents. By taking this bold action of voluntarily pausing the operations of our ships, it is our intention to reassure our loyal guests, team members and global stakeholders of our commitment to the health, safety and well-being of all who sail with us, as well as those who do business with us, and the countries and communities we visit around the world."
Those currently onboard a cruise that will end in the next five days will continue to sail as expected through to the end of the itinerary so that onward travel arrangements are not disrupted. Current voyages that are under way and extend beyond March 17 will be ended at the most convenient location for guests, factoring in operational requirements. Princess will do everything possible to return each guest home with the greatest amount of care possible. During this time, our operations and medical teams across the fleet will remain vigilant in their care and service for guests and crew onboard.
In a video posted on YouTube, Jan Swartz shares that “while this is a difficult business decision, we firmly believe it is the right one and is in alignment with our company’s core values. Rest assured the long-serving and dedicated professionals at our company will make best use of this time to prepare Princess Cruises’ fleet of cruise ships for a successful return to operation to serve our guests by delivering an exceptional holiday experience.”
Princess Cruises plans to be back in operation beginning with cruises departing May 11, 2020.
We will contact all guests booked on affected voyages.
Thank you for your loyalty and support!